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      Summer 2020

      Updated June 23, 2020

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      Information about remote classes and housing arbitration rulings.
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      Details about building access, food service and prohibitions on gatherings.
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      Information on working from home and self-screening for campus jobs.
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      Information about disease prevalence and specific guidelines for individuals and businesses.
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      Coronavirus testing is available at the BYU Student Health Center.
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      Staying secure on Zoom and and other faculty FAQs.
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      Student Information

      Travel Home and Remote Coursework

      All summer term 2020 courses will be offered only via remote instruction .
      BYU encourages students to consider leaving campus and returning home to complete summer terms through remote coursework. We recognize individual circumstances may not allow this. Services and on-campus housing will continue to be available for those who choose to remain.

      Face Coverings

      Beginning Friday, August 7, students, employees and visitors to campus are required to wear face masks as outlined below.

      • In all classroom settings.
      • Inside all university buildings.
      • In outdoor areas of campus when physical distancing is difficult to maintain.
      • In other areas, indoors or outdoors, where required or directed.

      Face masks must cover both the nose and the mouth.  Plastic face shields do not meet this requirement.  Face masks should be changed or laundered routinely.  For general guidelines about wearing face masks in academic laboratories, please refer to  this document

      Face masks are not expected to be worn by the following individuals or in the following circumstances:

      • A child who is younger than three years old; or who is three years old or older if the parent, guardian, or individual responsible for caring for the child cannot place the face mask safely on the child's face.
      • An individual with a disability that prevents wearing a face mask.  Qualifying disabilities may include extreme claustrophobia, difficulty breathing, or deaf or hard of hearing.  Students are required to provide documentation of the condition to the University Accessibility Center.  Employees are required to provide documentation of the condition to Faculty Relations or Human Resources.  Should the use of a face mask not be advised, individuals must maintain proper physical distancing of 6 feet or more at all times and follow all disease prevention guidelines.
      • An individual maintaining physical distancing while exercising at an indoor recreational or fitness center.
      • An individual traveling alone, or with members of their household, in a vehicle. 
      • An individual engaged in teaching which requires learners to see facial expressions or mouth movement.  In these situations, the instructor must wear a face shield and maintain physical distancing.  A face mask should promptly be replaced when the teaching is completed.
      • While actively eating or drinking in a stationary location while maintaining physical distancing between households.
      • In private living spaces.
      • In enclosed office areas occupied by only one person.
      • An employee seated within an assigned office cubicle which has three walls that are at least as high as the seated individual’s head and physical distancing is maintained.
      • Unless specifically instructed, individuals are not required to wear face masks in outdoor areas if physical distancing is maintained.

      Students, employees, and visitors should bring and then continue to provide their own face masks.  The Centers for Disease Control published  instructions for making your own cloth face mask .  Supervisors may  order through Risk Management and Safety? face coverings for employees who are unable to provide their own. 

      BYU encourages students and employees to follow face mask guidelines as outlined in Utah’s Phased Health Guidelines when not on campus.

      Grades

      Summer term courses will follow the usual grading procedures. The pass/withdraw option was only offered for winter semester 2020.

      Isolation, Quarantine and Physical Distancing

      Individuals must adhere to instructions to isolate, quarantine or practice physical distancing given to them from the Utah County Health Department, health care providers or BYU.

      Isolation is required for those who have been confirmed to have COVID-19. Also, individuals who are symptomatic and awaiting a test result should self-isolate. As general guidance, individuals who know they had COVID-19 or had symptoms and think they had COVID-19, should be aware of  CDC recommendations for ending isolation.

      Quarantine is for those who have had direct close contact with a confirmed case. Direct close contact  means being within 6 feet of an infected person for at least 15 minutes starting from two days before illness onset (or, for asymptomatic patients, two days prior to specimen collection) until the time the patient is isolated. During quarantine, individuals should self-monitor for symptoms. Because of the incubation period of COVID-19, individuals in quarantine should stay home and monitor for symptoms for 14 days since their last exposure. 

      Physical distancing is a practice for all to follow. Public health officials recommend remaining at least 6 feet apart from others.

      Criteria to return to campus: Individuals may leave isolation or quarantine in accordance with the above instructions and those they receive from the Utah County Health Department. BYU is partnering closely with the Utah County Health Department and may assist as appropriate. 

      Remote Classes and Exams

      Your professors will contact you about how your courses and exams will proceed. Try to be patient as they work out the details. Plan to keep your normal class time available until you hear otherwise. Many classes will happen via Zoom. Find a good spot with a solid internet connection. If you don’t have access to a computer or smartphone for receiving video, you can use the computers at the library or OIT has a limited number of computers available for checkout. Call 801.422.4000 to reserve and pick up a computer. More resources at learnanywhere.byu.edu .

      Study Abroad and Performing Tours

      All study abroad programs and performing tours scheduled for summer term have been canceled.

      Understanding Dispute Resolution Processes for COVID-19 Housing Disputes at the CPCR

      BYU student tenants and BYU landlords can begin the COVID-19 housing dispute resolution process by requesting mediation .

      Per the BYU Student-Landlord contract, non-BYU students may request mediation with BYU landlords, but all participation is voluntary. Non-BYU students may use the formal legal system to address COVID-19 housing issues if the other party refuses mediation. 2019-2020 BYU Student-Landlord Rental Agreement .

      All COVID-19 housing cases will begin in a teleconference mediation session via Zoom with a trained neutral third-party mediator, a petitioner (a student-tenant or landlord), and a respondent (landlord or student-tenant). Mediators do not act as judges but, rather, process advocates who help guide parties through a healthy negotiation of issues. Each mediation session will last a maximum of 90 minutes.

      If parties do not reach a resolution during the mediation session, either party may request arbitration . The Center for Peace and Conflict Resolution will use well-trained third-party arbitrators from the legal community to arbitrate individual cases.

      Employee Information

      Working from Home

      Supervising units will determine whether employees can work from home or are required to be on campus. In accordance with state guidelines, BYU encourages working from home when possible. Departments should minimize face-to-face interaction and minimize in-person meetings. Human Resources has provided  more information on working from home .

      Working on Campus

      During summer term, BYU employees whose work requires them to be on campus are encouraged to wear cloth face coverings in these circumstances:

      1. When physical distancing is difficult to maintain
      2. In indoor public places at BYU
      3. During interactions with customers
      4. In other areas where required or directed by management

      Employees should stay home if they have symptoms of illness. Before going to work each day, employees should specifically self-assess for signs of fever, cough or difficulty breathing. BYU employees are strongly encouraged to utilize the  Healthy Together App  to assist with this. Employees who are symptomatic should be seen by a health care professional. Employees who test positive for COVID-19 should report the test result promptly to the university  using this form .

      Managers and supervisors should also direct employees to return home if they are observed with any of these symptoms while at work. Supervisors may contact BYU’s Compensation Department for guidance regarding employees who do not have sick leave as an option.

      Employees in High Risk Categories

      BYU employees in high risk categories , including older adults and those who are immunocompromised, should continue to follow “high risk” protocols established by Utah health officials and by BYU. This includes working from home and exercising all possible caution. Individuals who work or live with persons in high-risk categories should also continue following “high risk” guidance. Questions regarding these circumstances may be addressed to Human Resources.

      Employee Travel/Returning Travelers

      BYU continues to restrict all business related travel until further notice. Individuals returning from personal travel from domestic or international high risk areas are to self-quarantine for 14 days. In these situations, student, part-time, and full-time employees are encouraged to work from home during this time. If working from home is not feasible, supervisors may contact BYU’s Compensation Department for further information.

      Isolation, Quarantine and Physical Distancing

      Individuals who are instructed by health care providers, or County or State Department of Health representatives, to isolate, quarantine, or practice physical distancing should do so. Additionally, anyone who is experiencing symptoms consistent with COVID-19, or who has been in direct, close contact with a presumptive case of COVID-19 should practice physical distancing or self-quarantine and call the Utah County Health Department at 801-851-4357 for further instructions. In these situations, student, part-time, or full-time employees may work from home. If working from home is not feasible, supervisors may contact BYU’s Compensation Department for further information.

      Student Employment During COVID-19 Closures

      With many students returning home, here are 10 things to know about student jobs on campus.

      Food Service

      Counter ordering, payment and pickup, and point-of-service continue as of May 1 in accordance with revised public health orders. Customers may now order inside at the Creamery on Ninth.

      Food service will continue on campus and limited seating is now available in certain areas in accordance with state and local public health guidelines. The Cannon Commons has moved to the Legends Grille location and is also open to the campus community without dine-in seating.

      Some Cougareat restaurants remain open with limited seating. The Cougar Express remains open and all Creamery locations are open, but without dine-in seating. The MOA Café, the Blue Line Deli, Harvey’s Café and The Skyroom are closed for summer term. BYU Food To-Go is continuing normal operations.

      Dining Services is working closely with the Utah County Health Department to ensure the safety of its patrons and employees. In compliance with the Utah State Board of Health’s recommendations, all BYU Dining Services employees will be wearing cloth facial coverings while at work.

      Please check dining.byu.edu for current openings and hours.

      Public Events on Campus

      All gatherings for performances, concerts, public lectures and conferences have been canceled until further notice.

      Devotionals and Forums

      During summer term, BYUtv will rebroadcast these classic BYU Devotionals on Tuesdays.

      NCAA Athletic Events

      All athletic events on BYU's campus have been suspended.

      Protect Yourself

      What Are The Symptoms of COVID-19?

      How Do I Protect Myself?

      You should take primary responsibility for protecting yourself and others against COVID-19 by doing the following:

      • Wash your hands frequently.
      • Wear a face covering.
      • Stay home and seek medical guidance when you feel sick.
      • Avoid direct, close contact with persons who are sick.
      • Adhere strictly to individual instructions from the health department or health care providers to isolate or quarantine if you or someone in your apartment test positive for COVID-19. 

      What Do I Do If I Think I'm sick?

      The state of Utah reports that testing capabilities for COVID-19 have increased dramatically since the beginning of the pandemic. Currently, they ask anyone experiencing fever, cough, shortness of breath, sore throat, muscle aches, or decreased sense of smell or taste to get tested for COVID-19.

      Coronavirus testing is available for students and employees at the BYU Student Health Center. Call 801-310-0438 to schedule.

      Faculty Resources and Questions

      Staying Secure on Zoom

      You've probably seen news reports of other schools experiencing "Zoom bombing," where uninvited guests maliciously disrupt a virtual meeting. That has not happened at BYU yet, and we’d like your help keeping it that way.

      Here are three tips for preventing uninvited guests:

      • Generate a specific meeting ID instead of using your Personal Meeting ID
      • Require a meeting password
      • Use the Waiting Room so you can see who has joined before you begin

      The Office of IT and the Academic Vice President's office together determine the default settings for BYU's Zoom license. One default setting requires participants to log in to the meeting with their BYU credentials. Learn how to change that setting for a specific meeting and what happens when a meeting participant (or someone without a netID) hasn't authenticated.

      Other protective measures they have taken include defaulting the host/participant video off, muting participants upon entry, and host screen sharing only. Each of these default settings can be changed by the meeting host.

      Thank you for the excellent work you do to serve our students. OIT has created this helpful summary of Zoom security tips to keep things running smoothly.

      Zoom appears to meet BYU privacy standards, including FERPA and GDPR requirements:

      • FERPA: It is acceptable for students to see other students and share their personal information in a Zoom meeting. Students do not need to provide consent if the meeting is recorded, as long as the recording is not shared outside the classroom environment. If recordings are shared outside the classroom environment, faculty need to obtain student consent, as these recordings are considered education records and the FERPA rules for disclosure apply.
      • GDPR: Zoom features an explicit consent mechanism for EU users. Existing or new users coming from IP addresses detected from the EU will be presented with a one-time privacy policy update.
      • Recommendation: Although Zoom displays a notification when a meeting is recorded, the meeting host should also inform the participants when the meeting begins. Zoom recordings for classroom instruction should be retained for one year after the end of the semester, if needed, to document class participation when participation contributes to the grade, or if needed by the student to complete an incomplete grade.

      Teach Anywhere: Transitioning to remote coursework

      Faculty are encouraged to do a live delivery of the course during the time the class was originally scheduled. The Center for Teaching and Learning has launched TeachAnywhere.BYU.edu to help faculty make the move to remote instruction. The University has also licensed Zoom, a leading video and audio conferencing platform. Specific training for this tool is available at Go.BYU.edu/zoomtraining .

      Learn Anywhere

      The Learn Anywhere site employs the same template as Teach Anywhere, but the content has been adapted to students. This site will allow you to stay current on messages sent to students.

      Media studios for recording or streaming content

      The following media studios have been made available to help record or stream your lectures if needed:
      Harold B. Lee Library

      Some HBLL rooms have been repurposed to meet this need . The rooms have iMacs or instructors can bring their own laptops. To schedule, employees can contact the Library Administration, 2-2905, or libraryscheduling@byu.edu.

      Continuing Education

      For faculty that would like assistance recording and posting lectures, Continuing Education has media rooms and support personnel available. To schedule a media room, call 2-4605.

      Hardware Needs For Remote Instruction

      If you need hardware such as a webcam, annotation device, or other hardware resources, you should first check with your department CSR to see if local resources are available for use. If department resources are not available, some limited supplies are available through the Office of Information Technology for checkout. Call 801-422-4000 to check availability and reserve hardware. Several media studios are also available (see below).

      Network Bandwidth

      The biggest bandwidth concerns are limitations on students’ and faculty network connections or hardware connecting outside of the BYU infrastructure. To help reduce the load, please advise students to turn off their camera and use computer/device audio during class meetings. Phone or dial in audio is discouraged as it relies upon local phone carriers.

      Study Groups

      Many students are feeling socially and intellectually isolated. You may want to consider setting up digital study groups . CTL consultants are available to assist as necessary. Their contact information is found on the homepage of the Teach Anywhere site.

      Midcourse Evaluations

      CTL offers a customizable midcourse evaluation tool that can be used to elicit student feedback on how remote instruction is working for them. Using this tool and/or other ways of partnering with students to learn how to teach/learn online will improve our outcomes.

      How Will The University’s Response To COVID-19 Impact Compliance With Higher Education Laws And Accreditation Standards?

      The Department of Education (ED) has issued guidance authorizing institutions of higher education to take appropriate steps to accommodate students whose activities are impacted by COVID-19 and to allow distance education programs in place of regular classroom instruction. More detailed information can be found in the Guidance for Interruptions of Study Related to Coronavirus (COVID-19) issued by ED’s Office of Postsecondary Education.

      Closures and Gatherings

      Continued Prohibition on Campus Gatherings


      BYU continues to prohibit gatherings of any size to slow the spread of COVID-19. Public health officials also recommend remaining at least 6 feet apart from others.

      Most students who remain in Provo are voluntarily doing their part to curb gatherings and practice physical distancing. Thank you for your help. Going forward, staff will approach gatherings on campus and ask them to disperse. On behalf of those who are most vulnerable, thank you for your efforts to blunt the impact of this pandemic.

      Recreational Facilities

      Starting summer term, three BYU recreational facilities will reopen.

      • Outdoor Tennis Courts
      • Smith Fieldhouse Indoor Track
      • Smith Fieldhouse Student Fitness Center

      These facilities will only be available to students enrolled in summer term classes, current faculty and staff, retirees, and dependent spouses. Additionally, the Smith Fieldhouse locker rooms will only be available to working employees.

      Before using these facilities, patrons must enter through the check point located at the Smith Fieldhouse lobby doors between the track and volleyball team offices. Patrons must wear a face covering to enter the check point, establish their eligibility as a student, employee, etc., and pass a temperature and symptom check.

      Once cleared, patrons will receive a daily wristband indicating their clearance to use the facilities. The track, fitness center and tennis courts will be open Monday through Saturday from 8 a.m. to 6 p.m. 

      Additional Building Closures + Adjusted Schedules

      Most campus buildings are closed and accessible only to those who have card access. The following buildings remain generally available on a reduced schedule to BYU students and employees only:

      • HBLL (Mon-Sat, 7:45 a.m. to 8 p.m.)
      • JFSB and HFAC (Mon-Fri, 7:45 a.m. to 6 p.m.)
      • TNRB (Mon-Fri, 7:45 a.m. to 9 p.m.)
      • Cannon Center

      These campus services remain open to the public:

      • Wilkinson Student Center, including Cougareat, BYU Store , ID Center, etc.: Open Mon-Fri, 7:45 a.m.-8:00 p.m. Specific services within this building will have varying business hours.
      • BYU Laundry
      • Creamery on Ninth and Cannon Center Creamery
      • BYU Food To-Go
      • Student Health Center
      • Outdoors Unlimited
      • Legends Grille
      • Campus Floral

      The new adjustments include some restrictions for outdoor areas on BYU's campus.

      All buildings will be closed on Sundays except to ecclesiastical units who will be provided with updated building assignments and other information from their ecclesiastical leadership lines. The Museum of Art, Monte L. Bean Museum and other similar venues used for gatherings are closed until further notice. If you or a student employee needs access to your building beyond the posted schedule, please work with your building access coordinator to request card access.

      Summer Camps

      Due to the ongoing impact of the COVID-19 pandemic, all BYU-sponsored summer camps, conferences, workshops and all similar activities through Aug. 13, 2020, will be canceled. This includes Aspen Grove family and youth camps. For information about refunds and rescheduling for 2021, please see the website where you registered for these programs.

      Map of Campus Closures and Building Access

      Click on a specific building for details.

      • Green: Open to the public.
      • Blue: Open to BYU students and employees.
      • Orange: Card access only.
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